TERMS OF USE

1.In General

The website agni-di.com  is an e-commerce site accessible via the Internet to all Internet users. The site has been owned and managed by Agni Dellatola with address of activity in Greece, in the Municipality of Tinos with address of Ierou Naou Taxiarchon, no. 2, T.K. 84200 Tinos (Tax Identification Number 031508363, Tax Office of Syros (hereinafter “The Company” or “agni-di.com”).

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period.

2. Privacy Policy

By using this Website, you consent to the processing and warrant that all data provided by you is accurate.

3. Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it

  1. Intellectual Property, Software and Content

    The intellectual property rights in all software and content made available to you on or through this Website remains the property of ZIC ZAC or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by ZIC ZAC and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by ZIC ZAC or its licensors.

    5. Terms of Sale

    By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal and courier delays or force majeure for which we will not be responsible. In order to purchase from www.agni-di.com you must be over 18 years of age and possess a Credit, Debit or Prepaid Card issued by a bank acceptable to us. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods

  1. Pricing and Availability

    Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

    7. Linking to this Website

    You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

    8. Variation

    www.agni-di.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website

  2. Complaints

    Please let us know if you have any complaints or comments.

    10. Governing Law and Jurisdiction

    The present terms fully comply with the current European and Greek legislation; users acknowledge the company’s right to modify any provisions of the present terms to the extent that such modification would neither affect legally binding obligations of either party nor affect any accomplished situations.

    11. Entire Agreement

    Website users acknowledge they have read the present terms, agree with them and undertake to comply with them. These Terms and Conditions may be subject to modifications, the conditions applicable are those in effect on the date of execution of the order. The User may save or print these Terms and Conditions of Sale, provided they are not modified in any way.

    12. Purpose

    The purpose of these Terms and Conditions of Sale is to set out the rights and obligations of both Parties, exclusively because of the relationships they initiate on the Internet, with respect to any and all online sales of Products offered on the Website. They apply to all the steps necessary to place the order and ensure the follow-up of such order as contracted between the Parties

PAYMENT

The payment methods you can use to make your purchases from our online store are the following:

Cash on delivery (valid only for Greece)

Credit, Debit or Prepaid Card (Visa, MasterCard, Diners, American Express, Maestro)

Paypal

RETURNS

Return policy

You have the right to return a product or products within 14 working days from the delivery date. In case you want to return a product call us to the following phone 2283022354, between 11:00 and 15:00  in order to inform us why you wish to return the item as well as the manner in which we can best serve you. In the event that your return is not caused by company’s fault, you will be charged with the cost of returning goods. If the reason of your return concerns in our fault then the company will undertake the cost of returning clothing. In case you missed the special form you can download it from here.

The Return Form offers you the following options:

  1. A) Exchange.We will do our best to exchange the returned product whether this was defective (same code, different size or color), or if you received the wrong code, or it is not the right size for you or for any other reason . For the best service, we advise that within 24 hours from receipt, you inform us on your wish to exchange the product.
  2. B) Refund.Refund to your chosen bank account or Paypal account from which the payment was made or the credit card you charged, within 30 calendar days from the receipt of the returned product (Option Refund to the Return Form).

 

Process of returning a product

From the date of receipt, you have 14 days to decide whether you wish to return the product.. In case you want to return all or part of your order, please call us in 2283022354.

Please note that when you return a product must know the order number, product code, and your desire for Exchange, Refund or Credit, so we can accommodate your request as soon as possible and accurately.

The returned items should be sent to the following address:

Agni Dellatola

I.n. Taxiarhon 2
84200 Tinos

Greece

Tel: +30 2283022354

Email: info@agni-di.com

NOTE:

*In the case exchange is not possible due to lack of availability for the requested clothing; we will contact you offering you choices B and C.

* All the returned products should be in their original quality state and labels should not have been removed.

*The responsibility for returning the product to our warehouses is exclusively the customer’s. This is why you should make sure the product is properly packaged when returned.

 

Order cancellation

  1. A) Cancellation of order by User

In addition to the other cases mentioned here, you can cancel your order in the following cases:

Before submitting your order, you can technically remove the quantities of Products from your shopping cart that you do not wish to order by pressing the “X” button which activates the removal of the corresponding Products.

After sending an order confirmation from us via email for five (5) hours, you can cancel your order by sending an email to info@agni-di.com  or by telephone at (+30) 2283022354, the days : Monday – Friday from 11:00 to 15:00. The email is deemed to have been received by us for the purposes of this Agreement the next business day following the date of its dispatch, and we may cancel your order in accordance with the above only if the receipt of your message is made before it is sent to you the shipping confirmation of your products with a specific order number. For orders to be delivered to a foreign country, if you wish to cancel your order, before you receive the goods, you will be charged with the return expenses required to return the products to our headquarters in Greece.

In addition, in the event that www.agni-di.com modifies your order as set forth herein, you may cancel your order or part thereof that may not be performed b

  1. B) Cancellation of order by www.agni-di.com

www.agni-di.com may cancel at any stage your order and / or sales contract in the following cases:

Due to a technical error, the Product you have ordered is not available and has not been able to update the system, and / or when it can no longer be purchased from our Company for any reason

Due to a technical error, the price listed on the Product or its description is incorrect.

Non-payment.

Do not accept the Products in accordance with the terms hereof.

Execution of the order is inconsistent with laws, rules and regulations.

In cases of force majeure.

If the Order Product canceled has been paid, www.agni-di.com will refund your money.

 

Transaction Security

Transaction Security

www.agni-di.com acknowledges the importance of the security regarding Personal Data Protection, as well as electronic transactions and has taken all necessary precautions with the use of the latest methods in order to get the best possible security. All the information you provide is safe and confidential.

In order to secure your personal date, www.agni-di.com uses SSL technology (Secure Sockets Layer). SSL is considered to be the most reliable medium for safe transactions through the internet on a worldwide basis. With the use of this technology, all information you provide in our site is coded before it gets online and then the authenticity of the message and the server is checked.

Customer Recognition

The codes used so that you are identified are two: Username and the Password, which when ever used, they provide you with full security to the area where your personal information is published. It also gives you the chance to modify your password whenever you want. You are the only person that has access to this information with the use of the pre-mentioned codes; therefore make sure that these codes are not given to third parties. In case you lose this information, you must immediately come in contact with www.agni-di.com  otherwise we will not be held responsible in case of any miss use. www.agni-di.com does not hand out in any way the personal information you have trusted us with. Your personal information with which you have provided us with is totally used by us in order to complete your transactions. All the information is encrypted and kept in a totally secure manner.

Guarantee the transmission of Private and Personal Information


Automatic Logout

In case there is an inactive session for 20 minutes, there is an automatic log out for every user from www.agni-di.com

Monitored Access (firewall)

All access in www.agni-di.com systems are monitored by a firewall which allows only certain services to be used by our customers/visitors not allowing them to have access in databases and restricted areas.

Crypting

During your online session with electronic store, all the information, along with your personal data, is coded with the use of protocol coding SSL. Crypting is basically a way of coding the information until it reaches its destination and it is then decrypted with the use of a key. Each time you enter the electronic store all the information shared between your computer and www.agni-di.com is encrypted. Which means that each time you send information to the system, the browser first codes them, and then it sends them to the system. The system used by agni-di first decrypts the information provided with the use of the same key and then it processes it. The system used by www.agni-di.com sends to you the information in the same cryptic manner.

Username & Password

In order to enter the electronic store, you must use the following information, Username and Password. The electronic store allows you to change your password as often as you wish and this is something that we suggest you do for security reasons and avoid using the same passwords all the time

Privacy of Transactions

The use of privacy policy is considered to be obvious. The same basic principles used in everyday transactions are also used in e-commerce. All the information that is transferred between the customer/subscriber and www.agni-di.com, are confidential and agni-di has taken all the necessary measures so that they are used in the fashion it should be. Some of the measures taken are:

  1. Only approved employees have access to your transactions and only when that is totally needed. i.e. processing
  2. www.agni-di.com does not reveal its customers information and their transactions unless there is a written request from you or it is requested from a court order.
  3. In case agni-di uses third parties for hardware or software support it makes sure that your information remain totally private.
  4. You can request the modifications of any information as long as you can prove that there has been a mistake.
  5. For your own protection, you will have to make sure that all the information you have are not shared with third party members and that they remain totally confidential

This Site uses cookies. Below you can learn more about the agni-di cookies, the purpose they serve, and how they are managed.

What are cookies?

Cookies are small text files that are installed on your computer or on your electronic device through the browser you use when you visit ziczac.gr. Cookies help us collect information needed to measure the effectiveness of the site, improving and upgrading its content, adapting to demand and the needs of users, and to measure the effectiveness of the presentation and promotion of ziczac. gr on third-party sites. No Cookie file used on the Site collects information that identifies you personally and is not aware of any document or file from your computer. For the collection and processing of your personal data, please visit our Privacy Policy

The data collected by cookies may include the type of browser (browser) you use, the type of computer, operating system, internet service providers and other such information. Moreover, the information system of the Site automatically collects information about the sites you visit and about their links to third party websites that you may choose through our site.

Information

We use cookies on our website to manage sessions, provide personalized web pages and adjust advertising and other content to reflect your specific needs and interests. Cookies can also be used to compile anonymous, aggregated statistics that allow us to understand how people use the site and help us to improve the structure and its content. These cookies do not do not store any personally identifiable information. You can change your browser settings to reject some or all cookies. However, your experience of the site and the services we are able to offer, may be affected if you do not allow cookies.

Performance Cookies

These cookies collect information about how visitors use the website, for example, what pages they visit most and if they get error messages. These cookies collect aggregated, anonymous information that does not identify the visitor. They are used solely to improve the performance of our website.

Functionality Cookies

These cookies allow the website to remember your user options such as user name, language or region to provide improved and personalized features. They can also be used to provide services requested by the user, such as viewing videos or using social media. The information collected by these cookies can be made anonymous and can not watch the activity of browsing other websites. If you do not allow these cookies, the performance and functionality of the site and your access to services may be affected.

Targeting Cookies

These cookies are used to deliver content that best suits you and your interests. It can be used for targeted advertising / offers, limiting ad serving or measuring the effectiveness of a promotional campaign. We may use these cookies to remember the sites you visit to determine which e-marketing channels are more efficient and allow us to reward partners and external websites.

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